Thursday, August 18, 2005
Steaming
Okay. So today I was supposed to have my internet installed. They were going to come between 12:00 and 4:00 and CALL to let me know. I specifically checked at 2:30 on the guy's progress and was told he would be there around 4:00. 4:00 rolls around and still NOTHING. Finally I go home and find a cute little "Sorry, we missed you" on the door! You WOULDN'T HAVE missed me if you would actually call me to let me know you were coming. How annoying.
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2 comments:
Oh, my goodness! That happens in TN, too??? I think every cable guy in the U.S. has this disease! Whenever you need help, they aren't around. When they say they will call, they really mean that they won't that you're lucky if they come at all on the day they say they will come.
I KNOW i'm not the only person who feels this way!
There must be a national cable guy society (NCGS). . .yeah, that's it! Let's expose these guys! Channel 9 Action News would love to get their hands on this story!
Seriously, I totally hate waiting on techs and maintenance dudes. I'm glad that you are up and running, though. I'm sure you'll find lots of time to make posts and look for shoes on the internet:)
Yeah, I had the same problem with the local tech from Dell coming out. I called in July, and he was supposed to call within a day or two to set up the appointment....yeah he never did and told Dell he couldn't get a hold of me. So then I get back from Chicago and set it up again, giving BOTH phone numbers, just in case. Nothing, so I called Dell and THEY called him and then magically I got the call.
So everything's great now right? Well you'd think (but you'd be wrong). I went from having the video out feature, which basically means I can project from the laptop to a TV, not working to having THE WHOLE DISPLAY NOT WORKING. So when the Dell girl asked me if I wanted to schedule a visit from the technician I was all "yeah, since he screwed up so bad last time, I'd rather not...." And you know what? They're sending me a box and I have to ship it to them to let THEM fix it. ay Maria this is getting old!
I think Kevin's right, there's a secret society of "let's not do what we're supposed to" with these people. To quote Napolean Dyanamite: "GOSH!"
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